Skip to main content

How your business can use Twitter

Twitter is where people connect with their passions, share their opinions, and find out what’s happening in the world right now. Because people are in a discovery mindset when they’re on Twitter, they’re open to interacting with new businesses.

Businesses can tap into Twitter to expand their reach and connect with new and existing customers. Here are some ways your business can leverage Twitter.
  • Discover what’s happening right now
    Twitter gives you access to what’s going on in your industry, community, and around the world. Use Twitter search to listen to the relevant conversations that are happening and jump in where you can add value.
  • Increase your brand awareness
    Raise the profile of your business and increase the impact of your marketing by using Twitter to regularly communicate with your followers. Extend your reach even further withTwitter Ads.
  • Provide timely customer service
    People often talk about the products they use on Twitter, so it’s a natural place to provide customer service. In fact, 73% of SMB Twitter users said Twitter provides them with a quick way to reply to customer service issues.* Use it to quickly and easily respond to support queries. That will help you develop a good reputation for your business, and strong relationships with customers.
  • Connect with potential customers, brand advocates, and influencers
    Twitter allows you to follow and interact with people outside of your personal network. It’s a great way of joining or even starting discussions with influencers and industry experts to raise the profile of your business and build valuable connections.
*Twitter + DB5 “Twitter for Business Study”, 2014

The building blocks of Twitter

You’ll need to understand the language and terminology used so that you’re able to interact with customers and engage in conversations seamlessly. Here are some definitions to get you started:
Anatomy of Tweet

  1. Tweet
    A Tweet is a message posted on Twitter that can contain text, photos, links and videos.
  2. ReplyClick ‘reply’ to respond to anyone’s Tweet. Replying to a Tweet is a a way to show you’re listening and provide helpful answers.
  3. Retweet
    A Retweet is sharing a Tweet from someone else with your followers. Click the Retweet button to share the Tweet as is or add a comment and quote the Tweet.
  4. Like
    A like is a simple way to acknowledge a Tweet. It can also be useful to use as a bookmarking tool if you want to easily find a Tweet again. Tap the heart icon to like a Tweet and the author will see that you appreciate it.
  5. HashtagA hashtag is any word, or phrase without spaces, beginning with the # symbol. People use hashtags to organize conversations and make it easier to find all content related to a given topic. Click on a hashtag to go directly to the search results for that term. Hashtagged words that become very popular are often Trending Topics.
  6. MentionBring a Tweet to another person’s attention by including their @username in your message. You could use it to ask someone a question, to thank them or simply to highlight a piece of content. 
Header Ad
Labels:

Comments

Post a Comment

Popular posts from this blog

CONSTITUTION OF APC (THE ALL PROGRESSIVES CONGRESS)

CONSTITUTION OF APC (THE ALL PROGRESSIVES CONGRESS) Intro Table of Content Preamble Article 1                                Name of Party Article 2                                Supremacy of the Party Constitution Article 3                                Motto Article 4                                Slogan Article 5                                Flag Article 6                                Symbol Article 7                     ...
Post a Comment
Read More »

HOW TO USE WHATSAPP ON YOUR PC/LAPTOP/TABLET – WEB BROWSER

Hey Guys, a good news!! Now WhatsApp is available on our Pc/laptop/tablet. Here we gonna use WhatsApp on our web browser directly. As earlier, I’ve shown you about  How to install WhatsApp on Computer/Laptop – Windows 7/8, Mac  by using bluestacks software, today we don’t need any softwares or emulators to use WhatsApp on our desktop. Officially WhatsApp company has released this new feature ‘ WhatsApp Web ‘. So by using this new feature, we are gonna use Whatsapp on our PC/Laptop.   Here we need to note one thing, ‘WhatsApp Web’ means this is not another Whatsapp account or new Whatsapp account. We are simply using the same Whatsapp account on our computer/laptop and our phone. Till now whatever we did on the mobile Whatsapp, the same things we are gonna do on the web browser Whatsapp. “WhatsApp Web is a computer based extension of the WhatsApp account on your phone. The messages you send and receive are fully synced between your phone and your compu...
3 comments
Read More »

Nothing wrong with handcuffing Metuh, says Oshiomhole

Edo State Governor, Adams Oshiomhole Tunde Odesola Edo State Governor, Adams Oshiomhole, on Wednesday said there was nothing wrong in bringing the National Publicity Secretary of the Peoples Democratic Party, Olisa Metuh, to court in handcuffs. The governor stated this in Benin when he met with the new leadership of the Nigeria Union of Journalists, Edo State chapter. He described the outcry against the handcuffing of Metuh as uncalled for, saying lesser criminals were given worse treatments in the country. The governor said, “If those accused of lesser crimes are handcuffed and paraded by the police and got no sympathy from the public, Mr. Metuh and others accused of diverting huge public funds, should not have sympathy.” Oshiomhole said the media should not allow President Muhammadu Buhari to be harassed into silence by those who looted the country’s treasury. “I want to appeal to the media to join President Buhari in fighting the anti-corruption war because if we d...
Post a Comment
Read More »